Common Questions
Frequently asked questions
The Work
For people who don’t want their wall to be polite.
If you’re furnishing a room and looking for something that blends in — soft colors, gentle shapes, nothing that raises its voice — my work isn’t it. What I paint is loud by construction. Flat color, hard edge, thick black contour. It takes up space. It doesn’t match anything — it sets the tone and the rest of the room adjusts.
Most of my buyers live in apartments or studios with character: exposed brick, concrete, wood, large windows, minimalist furniture that needs one strong object. They’re not buying decoration. They’re buying the thing the room gets built around.
If that sounds like your wall — we’re aligned.
A one-of-one original painting. Here’s what’s physically in the box:
— Acrylic on stretched canvas. Professional-grade paint (Amsterdam and Royal Talens), applied in flat layers without blending. The color stays lightfast and holds its intensity for decades.
— Stretched canvas, ready to hang. Wooden stretcher bars, canvas stapled on the back. Nothing else required — no framing needed to hang it.
— Hand-signed and dated on the back. My signature, the year, the title of the piece.
— Certificate of authenticity. A signed document confirming the piece is an original from my studio.
Yes. Every original painting ships with a signed Certificate of Authenticity.
What’s on it:
— Title, year, medium, exact dimensions of the piece
— A unique reference number assigned to the work (JR-[year]-[number])
— A photograph of the painting for identification
— My handwritten signature
— Date of issue and studio location
The certificate confirms the piece is an original from my studio, that no prints or reproductions exist, and that no future edition will be made. If the work is ever resold or insured, the certificate serves as the document of origin.
No. Each painting comes on professionally stretched canvas — the sides are painted clean, the canvas is stapled on the back, and it’s ready to hang directly on the wall with a standard hook. Framing is optional and aesthetic. Some buyers add a thin floating frame for a gallery look; others hang as-is. Both work.
The work is built to be the center of gravity in the room — not a detail that supports other details.
Walls that work best:
— White or off-white plaster (classic contrast, color pops hardest)
— Concrete, brick, raw textures (the painting anchors the room)
— Dark walls — deep green, black, charcoal (the color fields glow against them)
Furniture that works with it:
— Minimalist, low-profile pieces that don’t compete
— Natural wood, leather, linen, stone
— Clean lines, no busy patterns nearby
What to avoid:
— Gallery walls with multiple other loud pieces
— my work wants to be alone
— Busy wallpaper or heavily patterned surroundings
— Rooms already full of competing visual noise
If you’re not sure whether it fits your specific space, email me a photo of the wall. I’ll tell you honestly whether it’ll work.
Yes — custom commissions are open.
What you can customize:
— Size (up to 100×80 cm as standard, larger on request)
— Palette (you can send me a mood/color reference)
— Subject within my style — figure, face, animal, object
What I don’t change: The method. Flat color, hard edge, thick black contour — that’s not negotiable. If you want soft textures or realistic rendering, I’m not the right artist for the piece.
How it works: You email me the brief (size, room, palette, any references). I reply within 48 hours with a quote and timeline. Commissions take 4–6 weeks from deposit to shipping. 50% deposit upfront, 50% on completion before shipping.
If you have a wall in mind, let’s start with a photo and the dimensions.
Acrylic on canvas is durable — the paint is lightfast and stable for decades if you follow three things:
— Keep it out of direct sunlight. Strong UV over years will fade any paint. North-facing walls are ideal. South-facing walls need distance from the window.
— Avoid extreme humidity. Bathrooms and unventilated kitchens are bad environments for canvas. Living rooms, bedrooms, studios, hallways are fine.
— Dust with a dry, soft cloth. Microfiber works. Never use water, cleaning sprays, or solvents — acrylic is water-based and the surface can be affected.
If something happens — a splash, a dent, a move-related scratch — email me. I can advise on minor restoration and, in most cases, help you fix it.
Payment
Two options:
On this website. Checkout accepts all major cards (Visa, Mastercard, American Express, Maestro, Discover, Diners Club) and Google Pay. Payments are processed through Stripe — the same infrastructure used by major platforms. Card details never touch my servers.
On Etsy. The same pieces are available on my Etsy shop. Etsy provides full buyer protection and handles the transaction end-to-end. Some Etsy listings include free shipping.
Both are secure. Pick whichever you’re more comfortable with.
Shipping
Once payment clears, I pack the piece and dispatch it within 3–5 business days. Delivery times after that:
— Portugal: 2–6 business days
— European Union: 5–14 business days
— United Kingdom: 7–18 business days
— USA & Canada: 7–20 business days
— Rest of the world: 14–25 business days, depending on local customs
When the package is scanned at the post office, you get a tracking number by email. You can follow every step from the studio to your door.
Flat rates, no hidden fees:
— Portugal: €10
— Europe: €25
— UK: €30
— USA & Canada: €55
Outside these zones: I ship worldwide, but rates vary by country and customs. Email me with your location and the piece you’re looking at — I’ll quote you the exact number within 24 hours.
Every package is built from scratch for the specific piece inside. No standard boxes, no generic filler.
— Custom-cut cardboard. I measure the painting and hand-cut heavy-duty double-walled cardboard to exact size.
— Shock layer. Several thick layers of bubble wrap absorb any impact on the road.
— Tight fit. Because the box is made for the piece, the artwork doesn’t shift inside. No corner dents, no surface scratches.
— Fully sealed. Reinforced tape on every edge. Ready for international transit.
It’s a manual process. It’s also the only way I can guarantee the painting arrives the way it left the studio.
Returns & Guarantees
14-day return window. If the piece arrives and doesn’t work on your wall, you can return it within 14 days of delivery for a full refund of the painting price.
Conditions:
— The work must return in original condition
— undamaged, unmounted, in the original packaging.
— Return shipping is covered by the buyer (tracked and insured only — I’ll advise on the safest method).
— Shipping costs on the original order are non-refundable.
— Custom commissions are final — no returns on commissioned pieces, since they’re made specifically for you.
Damaged on arrival? Different case. If the painting arrives damaged from shipping, email me within 72 hours with photos. I’ll cover the return and either restore the piece or refund in full.
Returns are rare — every piece is photographed in detail so you know exactly what you’re getting. But if we don’t match, I’d rather you return than live with something that doesn’t work for your space.